Please Note: Some apps are allowed by Snapchat. If you’re using an unauthorized app or plugin, then uninstall it and only use the official Snapchat app.

This will stop you from being able to log in or make a new account 🙅‍♀️ The ‘ Could Not Connect’ error message may be shown if we detect the use of unauthorized third-party apps or plugins. Learn more about troubleshooting internet issues on Android 🤖 or iOS 🍎 devices. Restarting your device may also help with internet connection problems. You can try connecting to Wi-Fi if you have weak cellular service.

Make sure your device has a good internet connection. Learn how to reset your Snapchat password if you forgot it 🤔 Check Your Internet Connection If the Snapchat username or password is misspelled, then you may see the ‘ User Not Found’ error message. Here are some tips to get you logged in and Snapping again! Check Your Username and Passwordĭouble-check that you’re using the right username and password. The company plans to bring the app’s other features, including viewing Stories and Memories to Snapchat for Web in the future.There are a few reasons you might be having trouble logging in or creating a new Snapchat account. Despite still seeing itself as a mobile-first platform, Snap said it decided it was time to bring Snapchat’s core features to the web after listening to feedback from users.įor the time being, Snap is focused on bringing the app’s core features to the web and will build out the experience from there. The company previously shared that the average caller on Snapchat spends more than 30 minutes a day on calls. At the time of the launch, the company said it was aware that people can still take a picture on the screen from their phone, noting that the product isn’t perfect. The company also says Snapchat for Web will prevent people from taking screenshots. In addition, the web version of the app includes a privacy screen that hides the Snapchat window if you click away for another task.Īs with the mobile Snapchat experience, messages that are sent via Snapchat for Web are automatically deleted after 24 hours. When you use Snapchat for Web, your Bitmoji will appear in chats holding a laptop to indicate to others that you’re accessing the chat via your desktop. Once you open Snapchat for Web, you can continue your conversations from where you left them on mobile. You’ll then be prompted to complete two-step verification on your phone. To access Snapchat for Web, you need to head to and log in with your Snapchat username and password.

Snapchat login online